Camiral Golf & Wellness receives important Service Excellence honours
![[from left to right] Judit Calderón, Head of Marketing, Beatriz Cantero, Golf Sales Manager, Carmen García, Golf Sales Manager, Flavio Papa, Director of Golf, Ferran Palau, Golf Operations Manager at Camiral Golf & Wellness.](https://www.landmark-media.com/wp-content/uploads/2024/03/PastedGraphic-3.png)
Camiral Golf & Wellness, formerly PGA Catalunya, earned the golf industry’s greatest recognition for service excellence at the inaugural 59club European Service Excellence Awards, solidifying its position as Spain’s No.1 Golf Resort.
The 36-hole venue, close to the historic city of Girona, was awarded a prestigious ‘Gold Flag’ for the second consecutive year, showcasing its ongoing commitment to continuously elevate its customer experience.
“Camiral Golf & Wellness is setting the benchmark for service excellence among Europe’s top resorts,” said Simon Wordsworth, CEO and Founder of 59club. “It continually provides guests with unforgettable experiences throughout the customer journey, making it a worthy recipient of this prestigious honour.
“Its location an hour from Barcelona and 30 minutes from Girona, alongside its world-class golf courses, five-star Hotel Camiral and function spaces, a state-of-the-art Wellness Centre and award-winning residential community, also made it an obvious host venue for the first European 59club awards ceremony.”
The inaugural event brought together golf and hospitality industry leaders from the south, west and Nordic regions of Europe to honour exceptional venues, teams and individuals committed to delivering first class customer experiences for members and guests.
Among the notable recognitions, Camiral Golf & Wellness, a European Tour Destinations venue, was awarded Best Retail Experience.
Flavio Papa, Director of Golf at Camiral Golf & Wellness, said: “These recognitions are testament to the dedication of our team in delivering unparalleled experiences across all areas of Camiral Golf & Wellness. As a leading international resort, we continually strive to deliver first-class customer service that truly embodies our ‘Eat, Play, Stay Well’ philosophy.”
“Consolidating our position as a unique wellness and leisure destination has been a primary objective for our team and winning the Gold Flag award for the second year in a row motivates us to continue raising the bar in hospitality and service excellence, especially in a year in which we celebrate our 25th anniversary.”
For further information about Camiral Golf & Wellness, visit www.camiral.com
